1. Contact Us at Iptv Subscription & Get Excellent Support 24/7. Our Support Team will respond to you as quickly as we can. Also, if you are an existing customer please don’t forget to provide us your Order Number in your message so we don’t do back & forth and resolve your case/query quicker. Please email support at.
2. IPTV Gate peronnel are available most of the day to reply to your emails. Please read our FAQ before sending your message as most answers are there.
3. Contact Us Our in-house, expert team is always on hand to help answer your questions, processing your order, guide you to install your subscription. You can chat or email us at any time!
4. Some of channels exists for a short time of period other just go offline for a while. That’s why every link has 'liveliness' and 'status' indicator. It is possible that some channels even though they are marked 'green' (online) are down, that’s because any given channel is check at least once a day so there is window of few hours that.

For instance, if you use the SIPTV, you have to add the M3U line and MAC address of the TV in order to activate the app. Please follow the instructions at How to setup IPTV on Smart TV. Smart IPTV application has many problems lately.

Frequently Asked Questions

Does Smart IPTV contain any channels? Where can I get a playlist?

No, Smart IPTV application does not include any channels and no information will be provided about where you can get channels or channel packages. Also, application developers are not responsible for the content uploaded to Smart IPTV.

My MAC address has changed after I switched to another connection type.

Siptv Add

Each TV has 2 MAC addresses (1st is WiFi, 2nd is Ethernet) and a 2nd MAC is activated automatically after you switch to another connection type and restart the app. MAC address is unique for every TV and cannot be changed manually.

Since app version 3.0.0 for LG webOS TVs, there is no access to MAC address, so only device ID is available in the app, but it will be activated automatically after app launch if you activated your TV before. You can use your old MAC to upload playlist too.

I get 'Server (URL) connection timeout', 'Check playlist URL' or 'No playlist uploaded' messages, when starting the app, while my playlist URL that works on my computer, other devices and apps.

Try example test list http://siptv.app/lists/example.m3u (external URL) first, then then check your playlist for errors. Make sure your URL is a direct link, not a redirect and that it is currently online. You can also try downloading your playlist file by putting the playlist URL in the internet browser address field and use it as a static playlist at My list page.

Siptv Playlists

In case of Check playlist URL you can try turning off your TV/device from power cord for ~1 minute to clear device cache. Also try long pressing '0' or 'CH', or long mouse click 'Reload' button to force reload of playlist URL (disable app cache).

Additionally, try reducing your playlist size by removing channels/movies (especially if you have LM series LG TV with limited memory). If your playlist doesn't appear on TV or disappears after restart, try checking Save online box, when uploading the playlist. You can also try resetting Smart HUB or turn your TV off and on to clear the TV cache if you have Samsung TV.

TVs have limited memory available for app storage, so if your playlist is too big (~5 Mb), it might fail to save in TV's memory.

Why do I get 'Stream failed', 'Cannot connect', 'Buffering...' messages with my playlist that works on my computer and other devices?

My Siptv App

Try example test list http://siptv.app/lists/example.m3u first, then make sure all your stream links work (not dead) and codecs are supported by your TV. Every TV make and model are totally different and may or may not support specific stream formats:

If you have LG webOS TV, you can also try changing Stream Player Type to NC Auto in application settings.

On my LG TV I have application looping between Loading and Activation screens.

Turn your TV off from power outlet (cord) for ~1 minute to clear the cache and then try again.

DUE TO MULTIPLE ABUSES IN THE PAST, WE AREN'T ABLE TO OFFER FREE TRIALS ANYMORE.

If you're requesting technical assistance, please make sure to read the FAQ and IPTV Tutorials first, along with the welcome email. If you still have problems after this, please be specific about the problem, namely the App/Device you're using and the error message, if any. Also make sure to try watching using a VPN in case your ISP is blocking our IPTV.

Due to the nature of IPTV, our support is provided exclusively via the form above or the email address below, but you can expect an answer under 4 hours.

Activate Siptv App

Please bear in mind that sending multiple requests will result in a delayed response from our team.